• Tel.: +1 (905) 728.6962
  • Toll Free: +1 (800) 298.6437


Support Programs

Mojo - uPrint


Ask an Expert

When it comes to 3D printing we've got the experience and know-how to help you get the most out of this cutting-edge technology.

We've provided some questions you may have on the right to guide you in getting the answers you seek.

We've got answers Fill out the brief form on the right and we'll get back to you within 48 hours or call us at
(905) 728-6962 or

Questions you may want answered

  • What is 3D printing?
  • Which 3D Printer is right for me?
  • Additve Manufacturing Applications, how can I benefit?
  • Which 3D printing process is right for me?
  • What are Rapid Prototyping Services?
  • What design services does Cimetrix provide?
  • How can my company optimize our production workflow?

Ask a Cimetrix Solutions expert


uPrint & Mojo 3D Printer Support Programs

Models Supported:

Mojo | uPrint | uPrint Plus | uPrint SE | uPrint SE Plus


In order to receive support for your new Dimension uPrint 3D printer, you must register your system online By registering you will receive installation assistance and access to the password protected customer site



Customer Site Contains:

  • Technical support contact information
  • User Guide
  • Service Bulletins
  • Material Properties Data and Material Safety Data Sheets
  • Support Cleaning Apparatus (SCA) contact information
  • Part Finishing - SST Process Guide and recommended tools
  • Recycling Information
  • Training videos and tutorials for customer replaceable parts

Technical Support

Call 1-800-298-6437 or Email support@cimetrixsolutions.com

  • 1-800 technical phone support
    for set-up,installation and operation.
  • replacement parts if required
  • assistance with replacement part installation
  • software maintenance releases
  • dispatch service technician to customer site if required
  • * see actual contracts for details

Order Material and Consumables

Call Cimetrix @ 1-800-298-6437 or email: support@cimetrisolutions.com

Submit Supply and Consumable Questions On-Line